Return Policy

**Return Policy:**
At our Custom Embroidery Service, we strive to provide our customers with exceptional products and service. In the event that you are not completely satisfied with your purchase, we offer a hassle-free return policy for your peace of mind.
**Refund Process:**
- A full refund will be issued for eligible returns after 14 days from the date of receiving the product.
**Requirements for Returns:**
1. **Proof of Purchase:** To initiate the return process, a valid receipt or proof of purchase is required.

2. **Description of Problem:** We kindly ask that you provide a detailed description of the issue you encountered with the product. This information helps us identify areas for improvement and ensures that any potential concerns are addressed promptly.
**Important Notes:**
- All returned items must be in their original condition and packaging for a refund to be processed.

- Customized or personalized items may be subject to review on a case-by-case basis.
**Contact us:** Reach us via email to begin the return process.